Prevent Double Bookings with New User Settings
Overview
Cirrus Insight's scheduling features are getting a dedicated settings page in the User Dashboard. With that we are adding a brand new setting that prevents double bookings for users who juggle internal meeting invites and meetings booked with our scheduling tools.
What's New?
The aptly named setting "Unaccepted events treated as:" appears at the top of the new Scheduling Settings page and controls how our booking pages treat tentative and unaccepted meetings in your calendar. By default this setting is configured to treat tentative/unaccepted meetings as busy on booking pages.
You may have also spotted the Team Calendar section; we moved this setting from the Sidebar settings section of the dashboard to consolidate our settings that pertain to the scheduling experience.
How Does this Setting Help Me?
When set to "busy" this setting helps you to avoid situations where you may have an invite that you have not yet responded to. In your booking page this time will show as "Busy" preventing bookers from double booking you.
The "Available" option becomes handy for people who have multiple tentative/unaccepted meetings on their calendar, but do not want their booking page to be blocked off during those times.
This setting applies to all our scheduling products listed below:
Important Note for Google Users
Prior to implementing this setting our booking system's logic would treat unaccepted meetings as available on a user's booking pages. With the implementation of this new setting we are changing the behavior to treat these kind of meetings as busy on booking pages.
If you prefer to keep the original behavior, make your way to the Settings page, change the toggle to "Available" and click "Save" at the bottom right.
Outlook users do not have to make any changes since we already treat unaccepted/tentative events as busy, however if you wish to change this behavior, follow the steps above.