2019 Knowledgebase | Calendar Sync

How can I test Calendar Sync for Gmail in my Sandbox?

Our recommendation is to test Calendar Sync in a Salesforce Developer org.

How to Re-Authorize for Gmail | Cirrus Insight

Follow these steps to re-authorize your Google Gmail account and allow access for Cirrus Insight to run Calendar Sync, Email Sync, and Contact Sync.

For Admins: How can I prevent emails or events from certain domains from syncing?

As a Cirrus Insight Admin, you can adjust your Organization Settings so that emails or events from certain domains will be skipped from syncing.

For Admins: How do I enable Admin-Managed Sync?

With Admin-Managed Sync , Cirrus Insight administrators can centrally manage their users' Email and Calendar Sync processes and settings.

For Admins: How do I set organization preferences for Calendar Sync?

Admins can enable/disable Calendar Sync for their organization and choose sync options for their users.

How do I reauthorize and re-enable Calendar Sync?

Cirrus Insight's sales enablement platform will sync your calendar and email with Salesforce, track emails, schedule appointments, and more.

How do I update my timezone settings in Salesforce and/or Google Calendar

It is important to make sure that your Google and Salesforce time zones are aligned so your events will have the proper time scheduled.

How do I enable and set up Calendar Sync?

Learn how to enable and manage synced events between Salesforce and your Google Calendar.

How can I troubleshoot my color-coded Calendar Sync?

Learn how to troubleshoot and resolve the most common issues related to Calendar Sync's color-code setting.

Why was I notified about a problem with my Calendar or Email Sync?

Cirrus Insight will send daily emails with specific steps to fix the Calendar or Email Syncissue until you take action to resolve it.

Calendar Sync