Yes. You can continue to use the Cirrus Insight 2019 product and will not be required to upgrade at this time.
We will continue to support the CI2019 product, however, we will discontinue product enhancements moving forward. All of our efforts will be focused on bringing best-in-class features and performance to our new platform.
We encourage all our users to experience the new platform. If that is something you are interested in doing, talk to your CSM, or contact support by using the Chat Now button on the screen.
Your primary mode of login, through the sidebar will not change.
However, if you have our website bookmarked you may want to confirm the address.
You can always login from www.cirrusinsight.com or dashboard.cirrusinsight.com.
You’ll be able to find answers to all your questions by visiting our KB at www.cirrusinsight.com and clicking on Resources-->Knowledgebase-->Cirrus Insight 2019
Yes, we encourage all our users to experience the new platform.
If you are interested in starting a free, talk to your CSM, or contact support by using the Chat Now button on the screen.
Great News, not only will your support remain intact, but you’ll also have access to the KB, Live Chat, and Email Support.
If you would like to add new users to your current Cirrus Insight 2019 account, you can utilize the assets found at https://2019.cirrusinsight.com/invite-users
Please DO NOT use the free trial button to add users to your Cirrus Insight 2019 account. Using this button will create a NEW account in the NEW Cirrus Insight Product and will not be connected to your current account.
If you would like to sign up for a new trial of the new Cirrus Insight product, please follow the instructions located in the knowledge base or contact support.